{"xsrfToken":"6aa39dfd-2d60-4f38-82ca-5d42133ff34e_f81ce1e6c65be8718279a8e771888638c44f6fb5_lout","branding":{"id":"3","key":"vhc","name":"ViviCompanion Help Center","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/83c0a33c-e156-4f44-96fd-1948afcb3010/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4N2Y5YWQ1NS04OGU4LTQ3MWYtYWJhNC1hNWUyYzVjMGYxYWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgzYzBhMzNjLWUxNTYtNGY0NC05NmZkLTE5NDhhZmNiMzAxMCI6WyJyZWFkIl19LCJleHAiOjE2MTQ0Mzc5NDUsIm5iZiI6MTYxNDQzNzI4NX0.9zK7Mx6OeXMMi82mBaca-XAozaTNZYRTJM4o4WadnY4&client=87f9ad55-88e8-471f-aba4-a5e2c5c0f1ac&mode=fit","logoId":"83c0a33c-e156-4f44-96fd-1948afcb3010","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Vivi360 Customer Service Desk","sharedPortalName":"Vivi360 Customer Service Desk","userInitialAnnouncementHeader":"Announcements","userInitialAnnouncementMessageWiki":"<p>The Vivi360 is currently up and running.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Vivi360 Customer Service Desk","sharedPortalName":"Vivi360 Customer Service Desk","announcementHeader":"Announcements","announcementMessage":"The Vivi360 is currently up and running.\n","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#0af61a","bannerMediaApiUrl":"https://api.media.atlassian.com/file/30056222-b45f-47f1-8767-a0cecec31ddc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4N2Y5YWQ1NS04OGU4LTQ3MWYtYWJhNC1hNWUyYzVjMGYxYWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjMwMDU2MjIyLWI0NWYtNDdmMS04NzY3LWEwY2VjZWMzMWRkYyI6WyJyZWFkIl19LCJleHAiOjE2MTQ0Mzc5NDUsIm5iZiI6MTYxNDQzNzI4NX0.F6z_W_IGXTeoX9h4cpD9ODXXhWA1_sc3QSEsxXdNruw&client=87f9ad55-88e8-471f-aba4-a5e2c5c0f1ac&height=300&mode=fit","bannerMediaApiFileId":"30056222-b45f-47f1-8767-a0cecec31ddc","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"vhc","projectId":10007,"serviceDeskId":3,"name":"ViviCompanion Help Center","description":"<p>Welcome! You can find Help and How-to information about the ViviCompanion application.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"28","name":"Feedback","descriptionHtml":"<p>Please provide your feedback here.</p>","callToAction":"Feedback","introHtml":"<p>Enter your feedback</p>","icon":10501,"iconUrl":"https://vivihealth.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10501","groups":[5],"key":""},{"id":"20","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://vivihealth.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10520","groups":[],"key":""},{"id":"21","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://vivihealth.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10536","groups":[],"key":""},{"id":"22","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://vivihealth.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10541","groups":[],"key":""},{"id":"23","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://vivihealth.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10549","groups":[],"key":""},{"id":"24","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://vivihealth.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10527","groups":[],"key":""},{"id":"25","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://vivihealth.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10545","groups":[],"key":""},{"id":"26","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://vivihealth.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10535","groups":[],"key":""},{"id":"27","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://vivihealth.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10539","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"Vivi Companion"}],"orderMapping":{"5":[28],"4":[20,25,26,27,23]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"27c3fb28-66c7-3982-86af-e2ae54e3b6f5","appLinkName":"System Confluence","appLinkUrl":"https://vivihealth.atlassian.net/wiki","spaceKey":"VHC","spaceName":"ViviCompanion Help Center","spaceUrl":"https://vivihealth.atlassian.net/wiki/spaces/VHC"},"labels":[],"projectKey":"VHC","serviceDeskId":3},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"VHC","userLanguageHeader":"Announcement","userLanguageMessageWiki":"<p>The ViviCompanion service is currently up and running.</p>","defaultLanguageHeader":"Announcement","defaultLanguageMessage":"The ViviCompanion service is currently up and running.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Vivi360 Customer Service Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://vivihealth.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.pingpilot.jira.connector__sd-portal-footer-create_request","name":"sd-portal-footer","html":"<div class=\"ap-container\" id=\"ap-com.pingpilot.jira.connector__sd-portal-footer-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-com.pingpilot.jira.connector__sd-portal-footer-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.pingpilot.jira.connector\",\n \"uniqueKey\":\"com.pingpilot.jira.connector__sd-portal-footer-create_request\",\n \"key\":\"sd-portal-footer-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.create_request\", \"title\":\"sd-portal-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://api.pingpilot.com/v1/jira/widget?xdm_e=https%3A%2F%2Fvivihealth.atlassian.net&xdm_c=channel-com.pingpilot.jira.connector__sd-portal-footer-create_request&cp=&xdm_deprecated_addon_key_do_not_use=com.pingpilot.jira.connector&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJhNjcyMjU1MDgxZTFiZWIyZDY3YTJmNTVjNjMzMjVlNjNlZjk2NGViMzk0MjRkMzhkYmFjNGI3NDlkZDM4MjAwIiwiaXNzIjoiMGFiYmFkN2EtMmI5OC0zMWM3LWE4OTgtZDE0ZTE2Nzk1MDhlIiwiY29udGV4dCI6e30sImV4cCI6MTYxNDQzODI0NSwiaWF0IjoxNjE0NDM3MzQ1fQ._6_-aSWx6rbY6PzUs4bwBvn31ii-eSSu5cVP1F-QXvI\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYWJiYWQ3YS0yYjk4LTMxYzctYTg5OC1kMTRlMTY3OTUwOGUiLCJjb250ZXh0Ijp7ImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJWSEMiLCJpZCI6IjEwMDA3In19fSwiZXhwIjoxNjE0NDM4MjQ1LCJpYXQiOjE2MTQ0MzczNDV9.EwxrzYaJiYxmYG-CPsgEP6gWVNREPdLc39ush7E9l6s\", \"structuredContext\": \"{\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"VHC\\\",\\\"id\\\":\\\"10007\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"VHC\\\",\\\"project.id\\\":\\\"10007\\\",\\\"servicedesk.serviceDeskId\\\":\\\"3\\\"}\",\n \"timeZone\":\"America/Chicago\",\n \"origin\":\"https://api.pingpilot.com\",\n \"hostOrigin\":\"https://vivihealth.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=vivihealth","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"6aa39dfd-2d60-4f38-82ca-5d42133ff34e_f81ce1e6c65be8718279a8e771888638c44f6fb5_lout","baseUrl":"https://vivihealth.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"87f9ad55-88e8-471f-aba4-a5e2c5c0f1ac","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}